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Customer Story · Food & Beverage

A clear delivery date removed EXALT’s biggest checkout friction.

A clear delivery date at checkout removed the biggest friction in the buying decision. Customers chose EXALT specifically because they could see — and trust — when their order would arrive.

The customer story

The delivery problem, then the Flare setup.

The detail below stays within the operational summary already published for EXALT London.

01

The problem

What had to change

The biggest friction in the buying decision was whether customers could see — and trust — when their order would arrive.

02

The Flare setup

What the published story confirms

A clear delivery date at checkout removed that friction and gave customers the delivery information they needed before buying.

The outcome

+34% conversion rate

Shown as published, without adding a timeframe or supporting metric that is not in the source.

Have delivery requirements like EXALT London?

Bring us the dates, postcodes and order constraints your Shopify store needs to handle. We’ll show you how Flare can support them.

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