How Time4Sleep Replaced a £10k Custom Calendar With Flare on Shopify Plus.

The Challenge

Time4Sleep needed complex delivery logic across postcode zones and lead times, making manual order edits constant and time-consuming.

Their previous custom-built calendar didn’t accurately reflect available delivery windows, leading to frequent “Where’s my order?” tickets and support strain.

The team required a more reliable solution — one that could be managed by ops, not developers.

Why Time4Sleep Chose Flare

Flare provided a powerful alternative to custom code, with:

• Built-in postcode-level logic

• Product and lead-time based delivery rules

• Checkout delivery calendar blocks for Shopify Plus

• Visual editing, automation, and fallback rules

The shift allowed ops to take full ownership of delivery logic, reducing dev reliance and improving customer experience.

Getting Set Up

Time4Sleep installed Flare’s delivery picker on both product pages and Shopify Plus checkout.

They:

• Grouped products by delivery profile (e.g. in-stock, made-to-order)

• Applied zip-based logic and delivery lead times

• Enabled fallback rules to auto-assign delivery dates when one isn’t selected

A calendar screenshot was added at checkout — giving customers control, and support teams clarity.

Results

✅ £10k saved replacing a fragile, custom-built setup

✅ 90% fewer edits, cutting weekly workload

✅ 3+ hours saved/week on support and operations

✅ Fewer WISMO tickets, thanks to accurate delivery rules

Quote

“We moved from a custom-built calendar to Flare and needed a seamless checkout that handled our shipping rules. Flare did that for us and saved us a lot of development costs.”

— Jonathan W, Time4Sleep

What’s Next

Time4Sleep plans to expand SKU and postcode logic, sync Flare with WMS systems, and enable customer rescheduling in confirmation emails.