How Plenish Processed £100k+ Orders with Flare's Date Picker for Skio Subscription and One-time Orders.

The Challenge

Plenish, a leading cold-pressed juice brand in the UK, needed a way for customers to choose when their orders arrived — especially for pre-orders, cleanses, and perishable items.

Before Flare, their site didn’t allow customers to select a delivery date. That led to:

• Mistimed or early deliveries

• Customers not being available to receive goods

• Increased refund requests and support tickets

They needed a better experience that aligned with freshness, customer expectations, and their cold-chain delivery operations.

Why Plenish Chose Flare

Plenish needed a solution that:

• Let customers choose a delivery date at cart

• Applied cutoffs and lead times for same-day/next-day rules

• Could limit available delivery days (e.g. no Mondays or weekends)

• Worked seamlessly on non-Plus Shopify stores

Flare gave them full control without needing custom code or ongoing dev work.

Getting Set Up

Plenish installed Flare’s delivery date picker on the cart page and configured:

• Lead times for all perishable products

• Delivery day rules (e.g. no Sunday deliveries)

• Auto-tagging to help ops teams prep for the right day

The entire setup was managed by the team — no need for developers or complex scripts.

Results

✅ Customers can choose delivery dates confidently

✅ Fewer early deliveries and reduced refund risk

✅ Support team spends less time answering “Where’s my order?” inquiries

✅ Better alignment between shopper experience and fulfillment ops

Quote

“Flare gave us the flexibility we needed — without complicating the cart. Customers know exactly when to expect their orders.”

— Emily B, Head of DTC, Plenish Drinks (Britvic plc)