How Clearwater Saved $14k With Flare's Checkout Delivery Date Setup on Shopify Plus.

The Challenge

Clearwater Seafoods, a leading Canadian frozen seafood brand, needed full control over delivery logic in Shopify Plus — especially by customer postcode, shipping method, and delivery day availability.

Their previous setup relied on custom scripts and developer-managed workarounds, which made it hard to reflect available delivery windows by region, and resulted in frequent customer confusion and support tickets.

They also needed to account for cold-chain delivery constraints — ensuring customers only saw dates that aligned with freezer van routes and shipping cut-offs.

Why Clearwater Chose Flare

Flare allowed Clearwater to:

• Set delivery date availability by postcode or shipping zone

• Configure cut-off times and lead times by method (e.g. next-day air, standard frozen ground)

• Eliminate the need for developer maintenance and custom logic

The switch gave the ops team full control — without relying on technical resources or risking delivery errors.

Getting Set Up

The Clearwater team installed Flare’s delivery date picker on their Shopify checkout, then applied:

• Zip code-based rules

• Shipping method logic for UPS and FedEx

• Cut off times and black out dates by shipping location

They also enabled auto-tagging to help warehouse staff prepare and dispatch orders on the right days — streamlining every handoff from online to delivery.

Results

Flare eliminated the need for custom delivery scripts and replaced them with visual shipping logic the team could manage themselves.

✅ $14,000+ saved in developer and manual support time

✅ 90% fewer order edits, thanks to automated rules

✅ 3+ hours/week saved, freeing up the operations team

✅ Clearer delivery windows = fewer support tickets

Quote

“We’re able to guarantee shipping accuracy by region — no dev work, no missed windows. Flare’s automation handles it all.”

— Head of Engineering, Clearwater Seafoods

What’s Next

Clearwater plans to expand logic by product type, add rescheduling links for customers, and sync shipping calendars across fulfillment teams and carriers.