How Clearwater Saved $14k With Flare's Checkout Delivery Date Setup on Shopify Plus.

From complex seafood shipping to automated postcode logic — without dev work.

Instant results in implementation and first 30 days:

$14k

Custom logic & support cost saved

92%

Fewer manual edits

3 hrs/wk

Saved across ops & support
Clearwater Seafoods Logo
Clearwater Seafoods Logo
Clearwater Seafoods Logo
Clearwater Seafood: Shopify Plus

Customer

Meat & Seafood (Canada & US)

Sector

Nov 1, 2024
Nov 1, 2024

Launch Date

The Challenge

Clearwater Seafoods, a leading Canadian frozen seafood brand, needed full control over delivery logic in Shopify Plus — especially by customer postcode, shipping method, and delivery day availability.

Their previous setup relied on custom scripts and developer-managed workarounds, which made it hard to reflect available delivery windows by region, and resulted in frequent customer confusion and support tickets.

They also needed to account for cold-chain delivery constraints — ensuring customers only saw dates that aligned with freezer van routes and shipping cut-offs.

Why Clearwater Chose Flare

Flare allowed Clearwater to:

  • Set delivery date availability by postcode or shipping zone

  • Configure cut-off times and lead times by method (e.g. next-day air, standard frozen ground)

  • Eliminate the need for developer maintenance and custom logic

The switch gave the ops team full control — without relying on technical resources or risking delivery errors.

Getting Set Up

The Clearwater team installed Flare’s delivery date picker on their Shopify checkout, then applied:

  • Zip code-based rules

  • Shipping method logic for UPS and FedEx

  • Cut off times and black out dates by shipping location

They also enabled auto-tagging to help warehouse staff prepare and dispatch orders on the right days — streamlining every handoff from online to delivery.

Results

Flare eliminated the need for custom delivery scripts and replaced them with visual shipping logic the team could manage themselves.

$14,000+ saved in developer and manual support time

90% fewer order edits, thanks to automated rules

3+ hours/week saved, freeing up the operations team

✅ Clearer delivery windows = fewer support tickets

Quote

“We’re able to guarantee shipping accuracy by region — no dev work, no missed windows. Flare’s automation handles it all.”

Head of Engineering, Clearwater Seafoods

What’s Next

Clearwater plans to expand logic by product type, add rescheduling links for customers, and sync shipping calendars across fulfillment teams and carriers.

FAQs
Real results, real brands.

FAQs
Real results, real brands.

What's the process for moving from an existing delivery date app to Flare?

Can I use Flare instead of an existing custom-built solution?

Can I set up Flare when moving from Magento or WooCommerce to Shopify?

What's the process for moving from an existing delivery date app to Flare?

Can I use Flare instead of an existing custom-built solution?

Can I set up Flare when moving from Magento or WooCommerce to Shopify?

What's the process for moving from an existing delivery date app to Flare?

Can I use Flare instead of an existing custom-built solution?

Can I set up Flare when moving from Magento or WooCommerce to Shopify?

Want more delivery control?

See how Flare simplifies logistics for modern brands. Start free or book a demo now.

Want more delivery control?

See how Flare simplifies logistics for modern brands. Start free or book a demo now.

Want more delivery control?

See how Flare simplifies logistics for modern brands. Start free or book a demo now.