Delivery Rules for Frozen, Chilled, or Fresh Goods in Shopify

Not all orders can wait 3–5 business days. For food and beverage brands selling frozen, chilled, or fresh goods, timing is everything — and that means setting smart delivery rules.

Here’s how to handle it in Shopify.

The Challenges of Time-Sensitive Products

Frozen, chilled, or fresh products require more care during shipping. You’re often working against:

• Courier limits on weekend or bank holiday delivery

• Melt risk or spoilage from long transit windows

• Varying lead times depending on location

• The need to batch or group shipments

Without control, you’re risking refunds, lost stock, and unhappy customers.

What Delivery Rules Do You Need?

With Flare, you can customise delivery options based on what you’re shipping. Key rules include:

• Cut-off times for next-day or 2-day delivery (e.g. “Order by 11am”)

• Weekday-only delivery to avoid weekend delays

• Postcode rules that block certain zones or apply different calendars

• Product-based logic to show different dates based on what’s in the cart

• Blocked dates for holidays, staff leave, or courier gaps

• Order limits per day to manage prep and shipping volume

You can build this logic directly in Shopify — without needing a custom-coded setup.

Use Case: The Fat Butcher

The Fat Butcher uses Flare to:

• Show available dates based on chilled courier schedules

• Block weekends and bank holidays

• Limit delivery slots during peak periods (e.g. Christmas)

The result: fewer support tickets, fewer failed deliveries, and more repeat orders.

Deliver Fresh. Deliver Smart.

Flare gives you the tools to manage frozen, chilled, or fresh delivery — while keeping the customer in control.

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